Your Best Choice for Furnace and Air Conditioning Repair in Colorado Springs, CO (4)

I love these people. I've had several of their workers and the owner on my property to do various HVAC things over the last six years. Recently we put our house up for sale and moved across country. We got a contract on the house and that's when the fun started. The buyers agent decides to play games. To make a long story short, my wife and I were put into an almost impossible situation if it was not for Josh and his team. I had three days to move mountains but I was not there to do so. These guys went to work and helped me accomplish an impossible task. They did this the next day and this was a week before Christmas. Not only that but the charge was extremely good. It's saved us a lot of money and heartache. Don't even think about it. Use these guys first. I just wish I could take them cross country with us. Thank you Custom Climate Professionals for being so professional.

I was skeptical due to my experiences with heating companies trying to get you to replace the unit. I’ve been told of dangers left and right and almost gave in many times . Brian answered my questions , he rendered confidence and knowledge and walked me through a learning experience of my unit. I would absolutely recommend! Wish more people knew of this great company!!

Ryan was awesome. Very personal and attentive to our questions and concerns. He was thorough and careful to make sure to do the job right the first time.He went the extra mile and was very knowledgeable, honest, & helpful! I wouldn’t go with anybody else.

Furnace

Brian from custom climate professionals LLC, was awesome! He was able to find out what the problem was and fix it in a timely fashion.

Brian Bitter did a heater inspection at 4 pm on November 8, 2021. He was extremely knowledgeable about the inspection and talked us through everything he was doing in great detail. Highly highly recommend hiring him for your next HVAC service!

Great service, very polite and professional. They worked quickly and got my system working again! Will definitely call them for any future needs.

Brian did a wonderful job cleaning our furnace, fixing a gas leak and assessing the life expectancy of the unit! I'm VERY impressed with him, as well as Custom Climate Professionals!! Keep up the great work ... you earned me as a future customer!

Ryan answered all questions asked of him without any bull. He is an Outstanding young technician with abilities beyond his age. Keep up the GREAT WORK!!!

Brian B was prompt, knowledgeable and went above and beyond to fix our humidifier. We highly recommend Custom Climate Professionals and will continue to use them!

Ryan Gunthmiller was very efficient in regards to solving the problem with my furnace . He is an excellent representative of the company. Outstanding people skills, a real pleasure to work with.

Bryan Bitter was the serviceman for my furnace. He was willing to go into great detail regarding leaks and other potential furnace issues. Very professional! I would definitely call on them again!

Brain Bitter was professional, knowledgeable, efficient all while providing amazing customer service! I had lots of question and he never once rushed his answers and explained things to me in a way I would understand! Would definitely use this company again.

Very knowledgeable and explained everything in detail

This is one of the best companies that we have come by for sure! The gentleman, Brian Bitter, was truly helpful and informative. He got everything up and running for us quickly, and was kind and respectful. I highly recommend this company! Great job on showing how a company should be run and how customer service is done properly!

Awesome service, awesome technician, explained everything in great detail, very customer friendly, very personable, professional, efficient, and great attention to detail. Thoroughly and accurately answered all questions, provided step by step instructions and guidance on using equipment. Very detailed, specific, and honest. Will definitely be a return customer! Thank you so much!

Brian was anything but Bitter. He was able to come over at practically a moment's notice. He got straight to it, explained all of his diagnostic steps, was up front with me about parts and labor costs, and got it fixed. not to mention he's a great dude and was able to give me some pointers to upkeep for the future.

Surprising and great fix! Ryan was nearby and had a thermostat on his vehicle which fit my broken thermostat's spot! He was a very courteous, amiable, and efficient representative for your company!! Thank you for having him!

Super fast and reasonable, answered all my questions, and my AC is all good now.

Ryan was very logical & thorough in his troubleshooting. I will seek him for service in the future & highly recommend him to others.

Great

Ryan was great. He was quick and thorough , showed me what he was doing through the process and educated me on my system and how to maintain. Always on time. Quick and efficient. Overall awesome service !

Josh was a great technician and very knowledgeable about what was going on and gave me great advice. I would highly recommend him and Custom Climate Professionals.

Best Customer service I’ve seen in years. I will share this experience with everyone I meet. Bryan was excellent

My overall experience with Brian was outstanding. He answered all of my questions and was extremely helpful with follow on advice! I will recomened Brian to all of my colleagues if they need work done.

Our furnace was only kicking on when it felt like it. We put in an order with American Home Shield and a very kind employee called the next day to set up the appointment. Today Ryan came out and saved us! We had a small repair needed and he took the time to teach us about using a lower Merv rated filter as it was too thick and making our furnace overheat. Couldn’t be more happy with the professionalism of the whole staff and specifically with Ryan.

Brian came before his scheduled time to repair our furnace and had it fixed in record time. He was friendly, very knowledgeable, and provided amazing customer service. He gave us some great tips on how to maintain our furnace. He was amazing.

Brian was great. He troubleshooted the problem immediately. Great job

Brian has a great rapport and quick to diagnosis the problem. Had to leave for a part and still took just about an hour. Great job! And kudos to the ladies in the office!!

Prompt, professional, and explained what was done to furnace..

Brian Bitter came right when he said he would come and it took him no time at all to find out what the problem was and fix it. Being a “senior citizen “ I’m afraid of any of those mechanical things so I didn’t mess with it myself at all. Brian located the issue and didn’t think I was too stupid, in fact he was just really kind and explained what I needed to do going forward. He’ll be my technician from now on.

Brian did a great job of getting the Issue taken care of promptly and professionally!!

Expert knowledge. Knows AC systems inside and out and looks to put the customer first.

Brian went above and beyond to ensure I understood what he did to get my furnace up and running again! Thank you!

These guys are 10 out of 10. When it comes to this kind of work you never know what you are going to get. This was perfect delivery on speed, expertise, branding and professionalism.

Brian B did an excellent job on our service call. He answered all of my questions and had helpful explanations. Our furnace is running great again.

Brian was the Bomb! He not only fixed my furnace but educated me as well. Great service and great job! Thanks!!

Overall wonderful company. Contacted me first thing this morning and Brian was at my house by lunch time. Was very professional and fixed my heat quickly. And explained everything thoroughly. Would recommend them to friends and use them again!

Brian was very nice, and knowledgeable. Will ask for him again without hesitation.